Q: Do these products actually help with arthritis and joint pain?
Many people find real relief using supports like compression gloves, sleeves, rollers, grips, and ergonomic tools. These products help reduce stiffness, improve circulation, support weak joints, and make everyday tasks easier. They don’t cure arthritis, but they often make movement far more comfortable.

Q: Are these products a cure?
No. Joint conditions don’t have quick fixes. Our products are designed to help you manage pain, reduce strain, regain mobility, and move with more confidence throughout the day.

Q: Can I use these products alongside my current treatments or medication?
Yes. Compression supports, ergonomic handles, and mobility tools are safe to use alongside most medical treatments. If you have a specific medical condition, sensitivity, or recent surgery, check with your doctor first.

Q: How quickly will I feel results?
Many people feel relief right away when using compression gloves, sleeves, or support tools. Others may notice gradual improvement over a few days. Consistency is key, and each body responds differently.

Q: Are there any side effects?
These products are generally low-risk. Just make sure compression items fit properly, not too tight. If you experience numbness, irritation, or discomfort, loosen or remove the item. Ergonomic and mobility tools should feel natural, not awkward or forced.

Q: How do I know which product to choose?
Think about where you feel the most pain or stiffness.

• Hand pain: Compression gloves or ergonomic grips

• Knee pain: Knee sleeves

• Wrist or elbow discomfort: Compression supports

• General stiffness: Rollers and mobility tools
  Start with the area that affects your daily life the most.

Q: What if the product doesn’t work for me?
Everyone’s pain level and body are different. Some tools work instantly, others take time, and some may not be the right match for your specific condition. That’s why we offer a variety of solutions - most people find relief by trying the option that best fits their specific joint issue.

Q: Do I need to use these products every day?
Not always, but regular use often leads to the best results. Some products are for daily comfort and stability, while others are for moments of strain, flare-ups, or specific activities like cooking, typing, cleaning, or exercising.

Q: Are these products safe for older adults?
Yes. Many older adults rely on compression supports and ergonomic tools to stay independent, mobile, and comfortable. Just make sure the fit and product type match your needs.

Q: Can lifestyle changes help too?
Absolutely. Gentle movement, stretching, proper posture, and reducing pressure on painful joints can make a big difference. Our products make those habits easier and more comfortable to maintain.

STORE & ORDER FAQ

Q: How can I contact ReliefWorks.co?
You can email us anytime at contact@reliefworks.co and our customer service team will be happy to help you.

Q: Do you ship worldwide?
No, we currently only ship to the USA and UK, but we are looking to expand in the near future.

Q: Where do you ship from?
All orders are shipped from our warehouse in Hong Kong.

Q: Can I change or cancel my order?
Changes or cancellations must be requested within 12 hours of ordering. After that time, your order will already be processing. If you miss the window, you can still return the order for a full refund once it arrives.

Q: What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, as well as PayPal.

Q: When will my order be processed?
Orders are processed Monday through Friday. Processing takes 1–3 business days, with shipping the day after processing. Please allow extra time during peak seasons or holidays.

Q: How long will it take to receive my order?
Due to current high demand, delivery typically takes 1–2 weeks.

Q: What if I don’t receive my order?
If your order hasn’t arrived within 30 days after shipping, you are eligible for a full refund.

Q: Will I be charged customs or taxes?
Prices on our site do not include import duties, taxes, or customs fees. Your local customs office may charge additional fees upon delivery. These charges are the customer’s responsibility.

Q: How do I return an item?
Simply email contact@reliefworks.co and our team will guide you through the return process.

Q: What if my item arrives defective, incorrect, or damaged?
Contact us immediately with your order number and photos of the issue. We’ll resolve it as quickly as possible.

Q: When will I receive my refund?
Refunds are issued to your original payment method. Most banks process refunds within 7–10 business days after we submit it. If you haven’t seen a refund yet, contact your bank or card provider.